Engagement Model

Client Introduction to SurSITE^®: The initial interaction with a potential client includes an offer to configure our reinsurance solution to a segment of the prospect’s existing reinsurance program to include real business scenarios with emphasis on experienced difficulties with its current support environment. This has proven to be a powerful demonstration of the power and benefits associated with STI’s book-of-business concept and encouraged most prospects to learn more about how SurSITE^® can assist the company in solving the many problems related to traditional reinsurance administration.

Phase I: An initial 4-8 week engagement is used for requirements and information gathering. From this, we generate a formal detailed “As-Is, To-Be, and Benefit” based proposal. In discussion with the client, we then proceed to a “go/no-go” decision for the project as a whole.

Phase II: This phase entails either a single subsidiary/business unit or a full-scale global implementation for an insurance group. During this phase the specific client installation is customized, delivered, and integrated. A single site implementation can take from three to nine months depending on the scope of the initial deployment. The time-consuming phase of any deployment is integration and data migration work.

Phase III: Once each deployment has been completed, tested, and accepted, the system enters the annual subscription phase of the software lifecycle with technical support and maintenance included. During this phase, the client will receive system enhancements and additional functionality when released at no additional cost.